It is the policy of The First National Bank of Eagle Lake to safeguard our customer's sensitive information. We recognize and respect the privacy expectations of all our customers. The privacy of personal information is considered an important element of trust and confidence in us.
It is our policy to collect, retain, and use customer information only where we believe it is useful, prudent, and allowed by law to administer First National Bank business and to provide products, services, and other financial opportunities to its customers. We have established procedures to ensure the accuracy of customers' financial information and that it is current and complete in accordance with reasonable commercial standards. We will address any requests to correct any inaccurate information in a timely manner. We limit employee access to personally-identifiable information to those with a business reason for knowing such information. We have in place a training program to educate employees so that they will understand the importance of confidentiality and customer privacy. We maintain appropriate security standards and procedures regarding unauthorized access to customer information. We will hold our employees to the highest standard of conduct in ensuring the confidentiality of customer information. It is the policy of First National Bank not to reveal specific information about customer accounts or other personally-identifiable data to third parties for their independent use, except (1) for the exchange of information with reputable information reporting agencies; (2) the information is provided to help complete a customer-initiated transaction; (3) the customer requests it; or (4) the disclosure is required by/or allowed by law (e.g., subpoena, investigation of fraudulent activity, etc.). If a third party attempts by artifice or fraud to obtain confidential customer information from us, we will file an appropriate Suspicious Activity Report. We do not sell information about our customers or former customers. If personally-identifiable customer information is provided to a third party, it is our policy to require that the third party adhere to similar privacy principles that provide for keeping such information confidential. We do not collect identifying information about visitors to our website except for instances where the individual may elect to send it to us by e-mail or by one of our online forms. The privacy policies set forth herein apply to this information as well. The management and employees of First National Bank stand ready to assist customers and online visitors with questions or concerns regarding financial privacy. Privacy Notice We collect nonpublic personal information about you from the following sources: Information we receive from you on applications or other forms; Information about your transactions with us or others; and Information we receive from a consumer reporting agency. We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. We do not sell nonpublic personal information about you. If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.